How to report fraud and cybercrime

BCFSA joins Maple Disruption 2.0 to help raise fraud reporting.

Fraud and cybercrime can affect anyone, and often target people making important financial decisions.

To help raise awareness and reports of fraud, BC Financial Services Authority (BCFSA) is participating in Maple Disruption 2.0. This coordinated effort between law enforcement, government, and industry partners helps identify and disrupt the tools and infrastructure criminals rely on, such as malicious websites, email accounts, and phone numbers.

Every report matters. Cybercrime and fraud continue to evolve in scale and sophistication, and public reports help identify trends, tactics, and tools used by fraudsters.

Know where to report

If you believe you are a victim of a fraud, scam, or cybercrime, contact your local police immediately. It’s also important to report the incident to reportcyberandfraud.canada.ca or 1-888-495-8501 as well as your financial institution, where applicable.

Report to ReportCyberandFraud.Canada.ca if you experience:

• Online scams
• Phishing emails or text messages
• Fraudulent websites
• Identity theft attempts
• Cybercrime or digital fraud

Report to BCFSA

Consumers should also be aware that concerns involving regulated financial service providers can be reported to BCFSA. Reports submitted to BCFSA may help identify misconduct, non-compliance, or other issues within our regulated industries.

Contact BCFSA if your concern involves a regulated entity or individual in B.C., including:

• Mortgage brokers
• Real estate professionals
• Insurance companies
• Credit unions
• Trust companies
• Pension plans