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Accessibility at BCFSA

Accessibility at BCFSA

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We want everyone’s experience with BCFSA to be inclusive and barrier-free. We are committed to identifying, removing, and preventing barriers to our services to fulfill our mandate of protecting the public.

  • We are actively working towards the requirements set out in the Accessible British Columbia Act and are pleased to have achieved the following objectives, as of September 1, 2023, we:

    1. Have established an initial accessibility committee;
    2. Have developed an Accessibility Plan for BCFSA, which outlines the actions we are taking to identify, remove, and prevent barriers to working with and engaging with us;
    3. Have created a mechanism for public feedback on the plan by including our accessibility contact email within the footer of the website.

BCFSA Accessibility Plan 2026-2029

At BCFSA, we are committed to creating an inclusive and accessible organization for our employees, regulated industries, consumers, and members of the public. Our Accessibility Plan outlines the actions we are taking to identify, remove, and prevent barriers to participation, in accordance with the Accessible British Columbia Act. The plan reflects our ongoing commitment to improving accessibility across our services, programs, communications, and workplace, and to fostering an environment where everyone can fully participate.

  • Blue circle with a white graphic of a someone using a wheelchair. The words Rick Hansen Foundation Accessibility Certification are around the circle.

  • BCFSA has received RHF Accessibility Certification through the Rick Hansen Foundation Accessibility Certification (“RHFAC”) program.

    RHFAC provides organizations with an understanding of their overall level of meaningful access in the built environment, based on the holistic user experience of people with varying disabilities affecting their mobility, vision and hearing. BCFSA has joined the ranks of more than 1,750 sites across Canada that have been rated through the program.

If you have suggestions or accessibility concerns, we encourage you to contact accessibility@bcfsa.ca or complete our Accessibility Feedback form.