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Mortgage Services Regulatory Index
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Accordion items
Use the index below to browse regulatory topics affecting Mortgage Brokers.
This information outlines the administrative penalty framework under the MSA and the procedures that BCFSA follows when issuing administrative penalties.
Information (will open in a new tab)The following provides information on advertising mortgage services:
Information (will open in a new tab)This information will help you understand requirements regarding agency, including designated agency and the prohibition on dual agency.
Information (will open in a new tab)Licensees are permitted to co-broker mortgage transactions if they comply with requirements outlined by BCFSA, as per the information and guidelines below.
Guideline (will open in a new tab) Information (will open in a new tab)Licensees are required to respond promptly (or in two business days) to any inquiry from BCFSA. This information outlines licensee requirements for when and how they must communicate with the Superintendent of Mortgage Services (Superintendent), as represented by BCFSA staff.
Information (will open in a new tab)These guidelines provide context about mortgage transactions or client engagements that are initiated under the MBA but remain active, unresolved, or incomplete as of the MSA coming into force on October 13, 2026.
This information will help you understand the specific duties of licensees, as set out in the Mortgage Services Act.
Information (will open in a new tab)This information outlines mortgage services licensees’ duties required under each licence category.
Information (will open in a new tab)This information will help you understand licensing requirements for mortgage brokers in British Columbia.
Information (will open in a new tab)This information will help you understand the different kinds of licensing exemptions.
Information (will open in a new tab)This information provides additional context about obtaining and renewing a license.
Information (will open in a new tab)This guideline provides guidance to licensees on the use of mortgage administration service agreements required under the Mortgage Services Act (MSA) and the Mortgage Services Rules (Rules).
Guideline (will open in a new tab)The following details information about required Errors and Omission Insurance for mortgage brokerages.
This information outlines the exemptions regarding licensure for the provision of mortgage lending for unlicensed individuals and mortgage brokers and principal brokers licensed under the MSA.
Information (will open in a new tab)This information requirements of Personal Mortgage Corporations under the Mortgage Services Act.
Guideline (will open in a new tab) Information (will open in a new tab)This information explains requirements about record keeping for licensees providing mortgage services under the Mortgage Services Act.
Information (will open in a new tab)This information will help you understand the obligations of licensees with respect to mortgage referrals.
Information (will open in a new tab)The following provides information on requirements for respecting residential and other personal offices.
Information (will open in a new tab)The following information outlines institutions who are exempt from MSA licensing requirements.
Information (will open in a new tab)This information outlines requirements regarding significant interest holders.
Information (will open in a new tab)This information provides additional context about teams under the MSA.
While this information is being published in alignment with other information related to the MSA, Teams provisions under the MSA do not come into force until April 1, 2027.
Information (will open in a new tab)This information provides additional context about mortgage brokerage’s use of trust accounts.
InformationThe following information details restrictions on assistants under the MSA.
Guideline (will open in a new tab) Information (will open in a new tab)This information provides additional context about what happens when a brokerage stops carrying on the business of providing mortgage services.
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