Mandate and Values

a smiling woman holding a document looks over from her table of coworkers

British Columbians deserve to feel confidence that when they buy or sell a home, invest in their pension, borrow or save their money that their transactions are safe, legal and protected.

BC Financial Services Authority regulates and oversees important financial transactions in British Columbia to ensure fairness, legality and prosperity of consumers and the province.

Were providing protection for lifes big moments.

Our Mandate

BCFSA safeguards confidence and stability in British Columbia’s financial sector by protecting consumers from undue loss and unfair market conduct. BCFSA operates under its own governing legislation and is responsible for regulating B.C.’s financial services sector, including real estate.

Our ability to investigate, ensure compliance with the rules and, where necessary, discipline various parties in the financial services sector means that you’re protected. 

Whether you’re buying a house or planning for your retirement, we want to ensure that the individuals and institutions you engage with are trained and licensed and that your transactions are completed properly. 

We ensure that:

  • Financial institutions and pension plans remain solvent;
  • Market conduct requirements are respected;
  • Unsuitable individuals do not participate in financial service markets; and
  • Through the Credit Union Deposit Insurance Corporation (CUDIC), that credit union deposits and non-equity shares are insured.

Learn more about us by viewing our Mandate Letter and Service Plan: Corporate Plans and Publications

Our Core Values

At BCFSA we’re committed to upholding a strong set of values which demonstrate that our work in the public interest is principled, fair and transparent. 

  • Integrity

    We act with honesty, openness and transparency and we hold ourselves accountable.

  • Courage

    We think and act boldly to do the right thing.

  • Innovation

    We embrace change and act creatively to fulfill our mandate.

  • Growth

    We pursue opportunities to develop individually and as an organization.

  • Collaboration

    We seek out and engage the best of what each of us has to offer, knowing we are stronger together.

  • Diversity, Equity and Inclusion

    We embrace diversity, equity and inclusion and view it as a source of strength.

A Risk-based Approach to Regulation

BCFSA supervises and regulates credit unions, insurers, trust companies and pension plans to determine whether they are in sound financial condition and are complying with their governing laws and supervisory standards.

We use a risk-based supervisory framework to identify imprudent or unsafe business practices. Risk assessment is forward-looking. It allows us to identify issues or problems early on, and to take corrective actions when needed, so that there is a greater likelihood of a satisfactory resolution of issues. 

By focusing on risk assessment, we are able to allocate resources effectively to institutions and plans with the highest risk profile.