The BCFSA has adopted FICOM forms, bulletins, and guidance that were in force on October 31, 2019 for use as of November 1, 2019. These forms and advisory materials are valid until repealed or replaced.
Our Financial Institutions Division regulates credit unions under the Financial Institutions Act and the Credit Union Incorporation Act.
The Financial Institutions Division investigates complaints of regulatory matters or criminal wrong doing.
Things We Do Not Do:
We are unable to assist you in civil, contractual, and legal disputes or in service quality and business matters with your credit union.
If your complaint pertains to a civil, contractual, legal, service quality or business matters, we recommend that you contact the manager of the branch that you deal with. If you are still not satisfied after discussing the matter with the branch manager, you should contact the chief executive officer of the credit union.Canadian credit union and caisse populaire deposit protection agencies and prudential supervisors have united to create the Credit Union Prudential Supervisors Association (CUPSA). CUPSA´s mandate is to cooperatively pursue effective regulation and supervision of the credit union and caisse populaire sector in Canada.
Please refer to http://cupsa-aspc.ca for more information.
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If the trust company is a British Columbia Trust Company, the BC Financial Services Authority is the primary regulator. The BC Financial Services Authority investigates complaints of regulatory matters or criminal wrong doing.
Things We Do Not Do:
We are unable to assist you in civil, contractual, and legal disputes or in service quality and business matters with your trust company. If your complaint pertains to a regulatory or criminal matter, you can submit your complaint with our office.
If the trust company is a federally regulated trust company, you can contact the Ombudsman for Banking Services and Investments who may be able to assist you. The Ombudsman for Banking Services and Investments has a web site at www.obsi.ca. Further, the Office of the Superintendent of Financial Institutions (Canada) is responsible for regulating federal trust companies. The Office of the Superintendent of Financial Institutions (Canada) has a web site located at www.osfi-bsif.gc.ca.
Note: Check the trust company listings if you are unsure whether your trust company is federally or provincially regulated: http://www.bcfsa.ca/web_Listings/TrustCompanies.aspx^ Top |
The BC Financial Services Authority is responsible for the day-to-day regulation of private sector insurers operating in British Columbia. Our responsibilities include.
Things We Do Not Do:
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Search the Canadian Insurance Regulators Disciplinary Actions Database issued by the insurance regulators of CISRO and CCIR
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