COVID-19 Updates

BCFSA's Response to the COVID-19 Pandemic

In light of the COVID-19 pandemic, BCFSA has taken several steps to help ensure the continued safety of our employees and members of the public while continuing to deliver against our mandate. BCFSA has activated its Business Continuity Plan (BCP) until further notice with all employees working remotely.

Reception at BCFSA's Vancouver offices has been closed until further notice. Documents sent through regular mail should be sent electronically. For items that have been traditionally provided by registered mail, please reach out to your BCFSA business contact to arrange secure electronic delivery.

All regulated entities and sectors are now required to make fee payments electronically. Mortgage brokers will continue to make fee payments through the mortgage broker e-filing system. All other fee payments to BCFSA should be made via electronic funds or wire transfers; instructions are available from your BCFSA business contact.

If you have questions, please contact your relationship manager or business contact via their BCFSA email address or phone number. We can also be reached at (604) 660-3555 and via the following email addresses:

Pensions: [email protected]
Mortgage Brokers: [email protected]
Insurance: [email protected]
Credit Unions & Trust Companies: [email protected]
Statutory Approvals: [email protected]
Credit Union Deposit Insurance: [email protected]
General Inquiries: [email protected]

Release Date
02/22/2021 Advisory to CFOs and Finance Managers, BC Credit Unions
COVID-19 - Capital Treatment of Highly Affected Sectors Credit Availability Program
11/23/2020 pdf Advisory BC Incorporated Trust Companies
Regulatory Filing Extension Update
11/23/2020 pdf Advisory BC Authorized Insurance Companies
Regulatory Filing Extensions and Easing Measures Update
09/30/2020 pdf Advisory Credit Unions
Regulatory Easing Measures Update
08/07/2020 pdf BC Financial Services Authority
BCFSA Return to the Office Guide
04/30/2020 pdf Letter to BC Authorized Insurance Companies
COVID-19 - Temporary Changes to Capital Requirements
04/16/2020 pdf Letter to the Credit Unions
COVID-19 - Capital Treatment of Loans under the Business Credit Availability Program
04/08/2020 pdf Letter to BC Authorized Insurance Companies
COVID-19 - Regulatory Filing Extensions
04/08/2020 pdf Letter to BC Incorporated Trust Companies
COVID-19 - Regulatory Filing Extensions
04/02/2020 pdf Letter to the Credit Unions
COVID-19 - Loan Payment Deferrals
03/30/2020 pdf Pension Bulletin
COVID-19: Relief Measures for Pension Plans in British Columbia
03/23/2020 pdf Letter to the Credit Union Sector
BCFSA COVID-19 Easing Measures
03/13/2020 pdf Letter
Annual General Meetings and the COVID-19
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