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BCFSA is responsible for investigating complaints about the conduct of B.C. real estate professionals, unlicensed real estate activity, and real estate developers. If you have a concern, we would like to hear about it.
View BCFSA’s Complaint and Discipline Procedures for more information.
If you have been involved in a real estate transaction, or engaged a brokerage to provide you with rental property management or strata management services, and believe that an individual has not acted properly, you can file a complaint with us.Learn more
You can help build a stronger, safer real estate marketplace by telling us when you see conduct that may require investigation or regulatory action.Learn more
Find information about other regulators and consumer protection agencies in B.C. who may be able to assist you with a non-real estate concern or complaint.Learn more